Please note, to support your ordering experience, all orders must be placed through our website and cannot be completed over the phone. Please note that refunds can take up to 10 working days to appear on your debit or credit card provided.

Please feel free to contact us using the phone number or email addresses below.

Enquiry TypeContact Us On
General Enquiries+44 (0)207 183 3718
Business to Business Sales[email protected]
Refunds & Returns[email protected]
Routine Results Query[email protected]


London Medical Laboratory Ltd 
Unit 1, 2 Pensbury Street 

If you are requesting a refund, please reference 'Refund Request' as the subject line of the ticket below and include your full name, order ID, address, the reason for your refund request and the amount to be refunded.

Open a ticket