You can now directly cancel and refund your order from your order confirmation email. Please see your order confirmation email for details.
Please note, to support your ordering experience, all orders must be placed through our website and cannot be completed over the phone. Please note that refunds can take up to 10 working days to appear on your debit or credit card provided.
Please feel free to contact us using the phone number or email addresses below.
|Enquiry Type||Contact Us On|
|General Enquiries||+44 (0)207 183 3718|
|Business to Business Salesfirstname.lastname@example.org|
|Despatch & Couriersemail@example.com|
|Routine Results Queryfirstname.lastname@example.org|
London Medical Laboratory
Unit 1, 2 Pensbury Street
If you are requesting a refund, please reference 'Refund Request' as the subject line in the ticket below and include your full name, order ID, address, the reason for your refund request and the amount to be refunded.