If you require a refund due to Tier 4 restrictions, please fill in the form below to create a ticket and we will verify your request within 5-10 working days. We are also experiencing a high volume of phone and email enquiries, so we appreciate your patience during this busy period.

Please also include your Order ID in the ticket so we can identify your order and process your refund as quickly as possible.

Enquiry TypeContact us onComment
General Enquiries+44 (0)207 183 3718 
Business to Business Salesinfo@londonmedicallaboratory.co.uk 
Despatch & Couriersdespatch@londonmedicallaboratory.co.uk 
Routine Results Queryresults@londonmedicallaboratory.co.uk 
Travelling in Less Than 24 Hours?+44 (0)185 237 5162Please only call if you are travelling today and haven't received your result


2 Pensbury Street,
Unit 1,


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